KaiPerm Northwest Federal Credit Union

Telephone Banking with Connexus®

Connexus® is a service that allows you access to your account 24 hours a day using a touch tone telephone.

With Connexus®, you can:
  • Inquire on Share Draft and Loan History
  • Inquire on Deposits Made
  • Take Loan Advances
  • Make Transfers
  • Make Loan Payments
  • Make Investment Calculations

Best of all, Connexus® is FREE. If you live or work outside the greater Portland area, use KaiPerm's toll free number to access Connexus®. (Toll free number only available for the audio response system.)

If you don't have Connexus®...

Send an email to KaiPerm NW Federal Credit Union with your request to have an application sent to you. (Please remember to include your mailing address in the email.) After you complete and send in the request, you'll receive your Personal Identification Number (PIN) in the mail.

If you already have Connexus®...

Connect to your telephone banking experience through the Connexus® telephone number:

From anywhere — 1.800.445.0376

Accessing Your Account

To begin, enter the following:

  1. KaiPerm NWFCU ID — Press 2#
  2. Account Information System — Press 1
  3. Account Access — Press 1
  4. Your Member Account Number — press the same number that appears on your statement, followed by the # sign
  5. Enter your pin #

Also remember:

  1. Pressing * returns you to the prior menu.
  2. Press 9 to end the call.

Account Codes

For Account   Enter
Regular Shares   01#
Special Shares   02#
Money Market   05#
High Yield Money Market   06#
Youth Accounts   10#
Holiday Club   30#
Dividend Checking   75#
Line of Credit   75#
Line of Credit   75A#
Line of Credit   76#
Freedom Plus Checking   77#
IRA *   81#
* this account type is for inquiry only